Web safe settings virgin media. Child Safe switched OFF but blocking sites. Web safe settings virgin media

 
Child Safe switched OFF but blocking sitesWeb safe settings virgin media  It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on

Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. You can go look up how to change the DNS in whatever operating system you are using yourself. 8. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. We would like to show you a description here but the site won’t allow us. Looks like it's not toggling off / on at virgin media end. Select Help. Just sign in to My Virgin Media and change your settings. Virgin Media takes online safety seriously. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Welcome to the community and thanks for taking the time to post your issue on the forums. From there the Web Safe can be accessed and configured. Childsafe off but still blocking sites. IMAP Security. Account - Cable. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. e. 15-02-2023 21:11 - edited ‎15-02-2023 21:15. Child Safe - Disabled. I am trying to turn on the web safe settings but it's not working. Just like other ISPs, Virgin allow parents to customise Web Safe by blocking/allowing certain websites and adding timing restrictions to Child Safe to ensure parents can only use the internet at specific times. 1. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Hi, each time I go to access websafe settings in the my virgin app, when clicked it takes me back to menu page so I can't turn it off. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. in/myVM . You’ll find these details on your bill or welcome email. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer? Kind Regards, Steven_LHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. Learn more Hav. Try computers with Cisco’s OpenDNS using 208. Joining in. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. 1/help for specific device where Web Safe is not working. Thank you for the help. Virgin Media and O2 ; Keeping children safe online ;For best protection, we recommend using Virgin Media Internet Security and Web Safe. com. Navigate to the My Apps tab and select Web Safe from the menu. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. How to turn on Child Safe. 1 on your browser. I have turned off the 'Web Safe' settings in my Virgin Media Online Security settings, both Virus Safe and Child Safe are turned off and while turning these off certain websites did come unblocked, I'm still finding an issue with this website which I desperately need to access because of my job. It looks like my websafe setting is switched to off. Click: My Apps. Networking and WiFi. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. If you want to know more, the updated sections are 6. Get NordVPN - the #1 VPN for Virgin Media. 48. Tap Install Now. Once logged in you will see 2 filters; Virus Safe and Child Safe. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. 8 and/or 1. Account - Mobile. Anyway, I recently moved house (August) and kept the same package. 100 nslookup protonvpn. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. 1/help for specific device where Web Safe is not working. 2 hours ago. If you want to change your settings at a later date, or if you've not yet made a choice of settings, here. We'll be more than happy to assist from here! Select the Settings cog in the top right-hand corner. 8. The message you get from the pc isthat "something has gone wrong on our side. Simply download the What are parental controls?How to turn on parental controlsHow to change parental controls At Virgin Mobile we're dedicated to looking after our customers. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Options. org (returns an SSL error), and ProtonVPN. No, you can keep using the same phone you’ve always used. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Try. Manage Your Account. Changing DNS on your device is the best option VM have other DNS 194. Also check the dns settings of your vpn while you're there. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Broadband. g. Doesn't seem to make a difference. . My Virgin Media App. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. For others the Child Safe On / Off settings fail with errors and they are unable to attempt to apply a change. IPCONFIG reports DNS servers as 194. 123 and 194. Re: Websafe settings won't save. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Options. OpenDNS provide instructions here :. Here you’ll find all the help you need for Virgin Media related problems and issues. Faced. Apps and extras. Use the old Web Safe page (shown on left) until Virgin Media resolve ongoing issues with the. on ‎15-10-2023 05:01. Forum team are best placed to help and issue has been flagged to them. 0 KudosSorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. I've been trawling these god forsaken forums for an hour now, and all the people with the same problem you say "okay I'm PMing you to resolve this issue". 168. opens perfectly in both Firefox and in Edge. Security matters. I tried the usual fixes for this when searching this forum/youtube but nothing helps. Main Menu; Go to virginmedia. Manual configuration settings for email. In response to Graham_A. Click here to view more details on content filters from Virgin Media’s Web Safe. 67. Why have I received a Virgin Media Child Safe settings or Virgin Media Virus Safe settings message? Virgin Media has switched on your parental controls by default. The forum team are best placed to help further and issue has been. 5GHz is a less congested frequency, so you get faster. 0. 168. Learn how you can change Web Safe settings to turn Child. Been trying to access my account so I can manage my Web Safe settings but when I try to access my account it tells me to complete my profile. What is Child Safe? Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. on ‎06-05-2023 22:30. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. Login to the Virgin Media online account in a web browser. Parental controls block websites and applications that you think are unsuitable for your child. You’ll be able to block groups of sites by category, configure blocking for specific. I have the same problem as well, I have just checked my online security controls and it's all turned off. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 1. When prompted, enter the settings. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; EGX T&Cs in Announcements 15-09-2017;We would like to show you a description here but the site won’t allow us. Click: Settings. Changes to our Acceptable Use Policy for Virgin Media Mail. e. I've tried turning it on, then off again. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. 🙂 I'm sorry to hear that you're still experiencing this issue. Virgin Media O2 is partnering with A+E Networks EMEA, All3Media International, Banijay Rights, Blue Ant Media, Extreme International, Fremantle, Little Dot Studios and. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. We created Web Safe for our customers to make browsing safety a no-brainer. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Like a lot of people here it seems. Bypass Child Safe & Virus Safe. Virgin Media. When accessing a page I am advised "You can easily change your Web Safe settings at any time. VPNs we tested to unblock various forbidden resources. 100 & 194. In response to lotharmat. Type of information. When. opens perfectly in both Firefox and in Edge. 6 - 6. Parental controls block websites and applications that you think are unsuitable for your child. I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer? Kind Regards, Steven_LHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. 8. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Hi , Thank you for coming back to us about this ongoing issue. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. 8. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Your link takes me to the internet security page, and it shows how to switch on parental control. Thanks . To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. I can not access the Manage your websafe settings via my app or via my pc. 48. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereChoosing your Web Safe settings Web Safe is of course up to you, and there may be situations where you don't need it. Learn how you. Information on how to use Web Safe can be found here. Phone. Virgin Media Web Safe and Virgin Media. Settings page Enter this web address into your browser to change Hub settings, like your SSID or WiFi password. Security matters. It's says page isn't available. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. . I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. The Virgin Media online account that shows the bill / package does not provide access to the Hub's WiFi settings, but it does provide access to the Web Safe settings where Virus Safe can be Enabled and Child Safe should be Disabled to enable access to Office VPN / Conf Calls / Social Media & Messenger apps. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. 123 and 194. Morning everyone, I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly. Afterward, click Apply and save your settings. 9. , fortnite. 4. The iPhone can access recordings, but the 2 iPads cannot. I’m sorry to hear of the issues that you’re having with your web safe settings at the moment. 2. Hi I have been using Websafe for some time but I noticed this morning (about 7. Virgin Media takes online safety seriously. Reply. 192. Click on Manage Web Safe. 67. If you're a Virgin Fibre customer, when you register. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. com and we’ll look into them. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Once logged in you will see 2 filters; Virus Safe and Child Safe. AS Name. . 9. If your site is blocked by a majority of ISPs, it may be that there is a. Web safe provides ultimate protection when using the internet. My Virgin Media App. I've clicked on "I don't need it" but then a few days later the same thing happens again and I have to leave the computer and do. virginmedia. 17-04-2023 12:57 - edited ‎17-04-2023 12:58. Makes sure your dns settings on your computer are manually set - 8. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. Virgin Media Staff. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Virgin Media's team are as ever silent on. pc. Tuning in 690 Views Message 13 of 32 Flag for a moderator. on ‎27-07-2022 14:17. Makes sure your dns settings on your computer are manually set - 8. Welcome to the community and thanks for taking the time to post your issue on the forums. 67. The IP Addresses shown (in bold text below) from nslookup result confirms query is against Virgin Media's DNS at 192. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. Tech Chatter. We'll go over how to set up the filter, what. Every computer on the internet must have a unique. I am also experiencing the same issue. I believe you are prompted at first login if you want to change the settings password to one of your own as well as wi-fiVolt benefits FAQs. 5. 222 & 208. My Virgin Media app. Options. I have turned off the 'Web Safe' settings in my Virgin Media Online Security settings, both Virus Safe and Child Safe are turned off and while turning these off certain websites did come unblocked, I'm still finding an issue with this website which I desperately need to access because of my job. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. Parental Controls and select the setting to “off” to disable parental controls. Go to Account settings, then Account details. If you want to change your settings at a later date, or if you've not yet made a choice of settings, here. SpeedQuickStart, set up and connections. We would like to show you a description here but the site won’t allow us. Bypass Child Safe & Virus Safe. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Once logged in, select ‘My apps’ tab’. OpenDNS provide instructions here :. More about Virgin Internet Security. How to Access Virgin Media Hub settings in the modem-only mode The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. This is a fast and very easy trick that can work even if you're not a Virgi. 100. The website will not allow access to the ‘manage settings’ page and you just go round in a circular loop to the paid security service option. Open a new account or log in to your virgin Media account using your email address and password. on ‎09-09-2023 11:35. We recommend keeping Virus Safe on. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. . Chatter and natter. Account - Cable. 1. Go to 192. google (disable when using mobile data) 0 Kudos. Virgin Media Email settings Access your email through a Web browser Before you read on, did you know that you can access your Virgin Media - 3166396. The settings vary with each ISP, but most offer some or all of the following options: Timer. 1. Turn your TV on and get connected. Security matters. We created Web Safe for our customers to make browsing safety a no-brainer. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. org. The website is If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. The Web Safe function was working properly for the full year that I was. Virgin Phone Switchover. on ‎10-06-2023 13:58. Virgin Media takes online safety seriously. Virgin Media Web Safe Log in to your My Virgin Media account. Child Safe is a known source of many problems. Yes, It's Still Dangerous in 2023. Child safe not working. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. QuickStart, set up and connections. 222 and 208. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. 159. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. 2. Solved: Hi I can't access web safe setting, I keep getting redirected to account home page. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Media help and support. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Learn how you can change Web. com Address: 185. Log in to your Virgin Media account using your email address and password. Options. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIKHi, I'm trying to change web safe settings via the my apps portal of the myvirgin media website account. When I go to the Web - 5155296. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. I have added the categories to block but it will not allow me to add. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Find out more here. Virgin Mobile. To turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. . Have a look in the Virgin Media online account. com (blocked by Web Safe), bestvpn. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Some simple ways to bypass the filters: Use the Pirate Bay Proxy. Click the big on/off icon to connect. Claims from the VM Mod team that the Child Safe management was fixed have proved disingenuous. For Android: Settings >> Connections >> More connection settings >> Private DNS. We are able to update this setting for you manually too, we just need to confirm a few account details. Virgin Media takes online safety seriously. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. The Gamer Lounge. Most applications will alert you when an update is available; updating your software as soon as an update is available is a major step towards taking full control of. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. 4. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Click Apply. Click Apply For more tips on how to keep your kids safe online, visit Internet Matters. It's blocking access to a lot of sites, and I'm paying for this. Not sure if VM/Child Safe support team have changed anything, or perhaps the following action made a difference: Basically, I removed all the surplus elements such as "and "//" in the URLs, and just kept it to the bare minimum e. AtlasVPN: A fast and secure VPN that is great for streaming. If you're a Virgin Fibre customer, when you register for My Virgin Media we'll ask to you choose your Web Safe settings. Community Natter. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Working hard to help connect the nation, shop our offers and order online. Virgin Media; My Virgin Media; Shop;. VM has WebSafe enabled. In the meantime consider try the old site page Web Safe Settings to see if that allow you to achieve what you want. 9. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Options. Virgin Media and you have confirmed Child Safe is on. Thanks for confirming your details via private message . Thanks - 5400491. If it’s not a technical issue you need help with then we’re here to support you on. 222 and 208. Modem-only. Online security - Sorry the changes you made were not saved. desktop. - 5083340. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. You can also call. 1 — the Internet’s. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. on ‎23-05-2023 15:19. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. When I go to my account settings, the option is nowhere to be found, and any other page is just stuck on an infinite loop of loading. . 40am) that all the settings for blocked categories (e. These are two settings – Virus Safe and Child Safe. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. virginmedia. Manage Your Account. Select Help & Settings. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. on laptop and moibile, including private browsing. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. 9. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more.